Returns & 60-Day Guarantee

Last updated: July 2026

Trying a new supplement should feel risk-free. That is why every CardioVital order is protected by our 60-day money-back guarantee. This page explains exactly how the guarantee works, how to start a return, and how quickly you will see your refund.

Our 60-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, you may request a refund within 60 days of the delivery date. On your first bottle of any product, the guarantee is a full refund even if the bottle is empty — we genuinely want you to try it. Give the formula a fair chance; because ingredients like CoQ10 and beetroot nitrates build up over time, most people take their supplement daily for several weeks before deciding.

For multi-bottle orders, your first bottle is fully refundable whether opened or not, and any additional bottles should be unopened and in resalable condition to qualify for a refund.

How to Start a Return

Starting a return takes a couple of minutes:

1. Email support@cardiovitalstore.site with your order number and the reason for your return.
2. Our team will reply, usually within one business day, with a confirmation and any return instructions.
3. If a physical return is required, we will provide the return address and next steps. Please do not ship anything back before contacting us.

You can also reach us by phone at (512) 555-0148 during business hours if you prefer to speak with someone.

Refund Processing Time

Once your refund is approved, we process it to your original payment method within 5-7 business days. Your bank or card issuer may take a few additional days to post the credit to your statement. We will email you when the refund has been issued on our end.

Damaged or Wrong Items

If your order arrives damaged, or you received the wrong product, we are sorry and we will fix it right away. Contact us within 7 days of delivery with your order number and a photo of the item and packaging. We will send a free replacement or issue a full refund, including any shipping charges, at no cost to you. You will not be asked to pay return shipping on our error.

Exchanges

Want to try a different CardioVital formula instead? Just let us know when you contact support. In most cases the fastest option is a refund for the original item followed by a new order for the product you want, and our team will help coordinate so you are never charged twice.

Non-Returnable Situations

A few limited exceptions apply:

• Requests made more than 60 days after delivery.
• Additional (non-first) bottles that have been opened or used, beyond the first-bottle guarantee described above.
• Products purchased from third-party sellers rather than directly from cardiovitalstore.site — those are covered by that seller's policy.

If your situation is not covered here, contact us anyway. We review requests individually and always try to do right by our customers.

Questions

Reach our support team at support@cardiovitalstore.site or (512) 555-0148. CardioVital Labs LLC, 1200 Congress Ave, Suite 210, Austin, TX 78701.