Shipping Policy

Last updated: July 2026

We want your CardioVital supplements to reach you quickly and in perfect condition. This policy explains our processing times, the shipping options available within the United States, delivery estimates, and what to do if something goes wrong with your delivery.

Order Processing Time

Orders are processed and packed at our fulfillment center within 1-2 business days of being placed. Business days are Monday through Friday, excluding US federal holidays. Orders placed after 12:00 PM Central Time, or on a weekend or holiday, begin processing on the next business day.

During major promotions and holiday periods, processing may take an extra day. If we expect a significant delay, we will email you before your order ships.

Shipping Options & Delivery Estimates

Once your order leaves our facility, estimated transit times are:

• Standard Shipping — 3 to 7 business days in transit.
• Expedited Shipping — 2 to 3 business days in transit.

Delivery estimates reflect transit time only and do not include the 1-2 business day processing window. Actual delivery dates can vary with carrier volume, weather, and your location.

Shipping Costs

We offer free Standard Shipping on all US orders over $50. For orders under $50, a flat Standard Shipping rate is calculated and shown at checkout before you pay. Expedited Shipping is available for an additional fee, also displayed at checkout.

Where We Ship

We currently ship to all 50 US states, including Alaska and Hawaii, as well as US territories where carrier service is available. Delivery to Alaska, Hawaii, and remote areas may take a few days longer than the estimates above.

At this time we do not ship internationally. We are working on expanding availability and will announce international shipping on our website when it becomes available.

Carriers

We ship using USPS and UPS. The carrier for your order is selected based on your address and the shipping option chosen. In some cases a package may transfer between carriers for final delivery.

Order Tracking

As soon as your order ships, we send a confirmation email with a tracking number and a link to follow your package in real time. If you created an account at checkout, tracking is also visible in your order history. Please allow up to 24 hours for tracking information to become active after you receive the email.

Delayed, Lost, or Missing Packages

If your tracking has not updated for several business days, or the carrier marks a package as delivered but you cannot find it, please try the following first:

• Check around your property, mailbox, and with neighbors or a front desk.
• Confirm the shipping address on your order confirmation is correct.
• Allow 24-48 hours, as carriers occasionally mark packages delivered slightly early.

If your package still has not arrived, contact our support team and we will open an investigation with the carrier and make it right, whether that means a replacement or a refund.

Questions About Your Shipment

Our support team is happy to help with any shipping question. Reach us at support@cardiovitalstore.site or call (512) 555-0148. Please have your order number ready so we can assist you faster.

CardioVital Labs LLC, 1200 Congress Ave, Suite 210, Austin, TX 78701.